FAQs

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Coachactive is a free online search directory and mobile app that connects people with qualified fitness, sports or wellness coaches.


Members can find, review, connect with and book sessions with coaches in their area.


Coaches can differentiate themselves in the market and promote their business.

By becoming a member of coachactive, rather than just signing in as a guest, you benefit from a range of additional features.


You can view the complete profile of coachactive coaches, chat with coaches privately via our secure chat room, book one on one or group sessions, and leave reviews and rate your coach and the experience. You also have access to loads of content geared towards helping you achieve your goals.

The coachactive app is available on android play store and apple app store. Visit our homepage and follow the prompts.

No, not at all, there can be differences from one coach to another. Coaches may have varying qualifications, experience and coaching styles.


Based on your requirements our online directory and mobile app will select the best match for your current requirements.


We also recommend reading the reviews and chatting directly with the coaches to ask any questions that may be relevant.

Once you have reviewed a coach’s profile and you are happy to proceed, you can chat with the coach directly via our secure online chat application and gain further clarification as required.


When ready to book a session, simply book via our online booking engine.

This will vary depending on the coach’s availability however typically within 24hrs.
Using our booking application you are able to view availability and select a date, time and location that suits your needs. Your coach will confirm your booking. It’s that simple.

A coachactive membership is completely free. The only costs you will incur are for coaching sessions.


All of the coaches will display their fees on their profile. Prices may vary depending on locations, qualifications and experience.  We highly recommend choosing a coach that best meets your needs.


Payment is made directly with your preferred coach. The coach profile page will display their rates and availability.

Coachactive regularly adds coaches from across Australia to our database. If there isn’t a coach in your area, there soon will be. Remember too that many coaches are mobile and will come to you.
Coachactive regularly adds coaches from a range of different sport, fitness and wellness disciplines to our database. If there isn’t a coach offering your sport or form of training, there soon will be.
The team at coachactive is committed to providing a safe, reliable and trustworthy experience each and every time. Coaches are screened for their qualifications, experience and credentials, and certified by coachactive.
As part of the coachactive verification process all coaches must provide evidence of relevant insurance policies before they are able to gain coachactive certified status.

This depends on many aspects including your current fitness level, how often you will train and desired goals.


It is best to discuss these elements with your preferred coach in order to develop a program that’s right for you. We suggest discussing this via coachactive’s secure chat feature or during your first training session.

Most coaches who offer a mobile service or boot camp training will provide the necessary equipment. 

The coachactive team welcomes interested coaches to apply to join the coachactive team.


Coachactive helps you promote your business, improve your visibility, differentiate yourself in the market, acquire more trainees, and make more money.


Simply register as a coach, fill out the required fields and the coachactive team will help you get started.

The coachactive team is always on the lookout for content to include in our online and mobile portals. We welcome members to share your experiences and success stories, and coaches to share their tips and advice for getting the best out of your training.
We are always eager to improve and welcome feedback. Email us at info@coachactive.com.au and one of the coachactive team will be happy to answer your questions and take your feedback.
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